FAQs

How do I contact UMEUS?

You can contact UMEUS by e-mail:

UMEUS Amager: amager@umeus.dk

UMEUS Nordhavn: nordhavn@umeus.dk

UMEUS Frederiksberg: frederiksberg@umeus.dk

UMEUS Valby: valby@umeus.dk

Who can live at UMEUS?

• Students between the ages of 18 and 30 who are studying an education that is recognized by SU (Statens Uddannelsesstøtte), PhD students or a student with SU-like income, i.e. apprentice wages.

• Within 3 months of moving in, you must have started your studies. UMEUS has the right to check at least once a year that the student is studying

• Exchange students and internships that meet the age criteria.

Diversity means a lot to us at UMEUS, so there will be ample opportunity to meet people from different backgrounds.

How long can I stay at UMEUS?

• You can stay at UMEUS until you are no longer a student - and we give you a 3-month period after you graduate to find a new place to live.

How do I apply to live at UMEUS?

Our waiting list is open for applications. Click 'Apply' and fill in the form with your details. We will send you a confirmation email.

How often do you accept new applications?

You can apply to live at UMEUS all-year-round.

How do we choose students to live at UMEUS?

Diversity is the key to a dynamic community. Common to all residents at UMEUS is the joy of living with others and the commitment of being part of a community.

Do I need to renew my application?

Yes. While waiting for an available UMEUS Studio you will be asked monthly to let us know if you are still keen on keeping your spot on our waiting list.

Can I apply even if I have not received my acceptance letter from my higher education institution yet?

You can be admitted to UMEUS if you are a student or will be starting within the next 3 months.

What do I need to bring?

UMEUS rooms are furnished with some basic furniture. Your room include:

• Bed 120cm (90cm in Studio for Friends)
• Desktop
• Chair
• Large closet for your clothes
• Shelves

The shared kitchen for you and your roomies is also fully equipped with all kitchen gear. All you need to bring is your personal belongings and magic décor to personalize your private space.

Do I need to pay a deposit?

Yes, a deposit is charged upon signing the contract. The deposit corresponds to 2 months' rent (and cannot be used as rent payment). We know how important it is to feel safe as a tenant. At UMEUS, we prioritize transparency around security deposits so you can feel completely safe. Our refund process follows Danish law, with clear timelines and expectations that we continuously update you with. After your move-in inspection, a detailed report of any necessary renovation costs will be prepared and shared with you. Once all relevant information regarding your rental agreement is gathered, a final statement is prepared and the remaining deposit, after necessary deductions, is returned to you. Our process is designed to ensure that all deductions are fair and documented, with utility cost adjustments according to your contract. We're here to make your rental experience both easy and secure.

What do I pay the first month?

The initial payment includes the following:

• First month's rent
• First month's water/heating/electricity consumption on account of 300kr.
• First month's internet at 85kr.
• Security deposit

Can I bring my pet with me when I move in?

No, you can't. While we love pets too, pets are not allowed at UMEUS.

What is community life at UMEUS?

Community life at UMEUS is all about getting together. We strive to foster a culture of inclusion and diversity. Our common areas are offered as a platform to enjoy, meet new friends and hang out with your neighbors. When you live at UMEUS it is expected that you actively take part in our community life.

How many do I share a kitchen with?

Sharing is caring. You share a kitchen with 14-22 other residents. All communal kitchens are equipped for cooking and socialising, including:

• Kitchenware
• Dishwasher
• Own storage space.
• TV to watch movies or play Playstation
• Speaker

What is included in the rent?

• Furnished room
• En suite bathroom with bath
• Part of shared kitchen with 14-22 UMEUS residents
• Study hall and bookings of group rooms.
• Fitness (at UMEUS Nordhavn, Valby & Frederiksberg)
• Rooftop terrace

Additional costs to the rent are:

• Water/heating/electricity: DKK 300 on account
• Internet: 85 kr.
• Washing: 20 kr. incl. soap
• Tumble drying: 15 kr.

Are prices adjusted annually?

• Our prices are adjusted yearly in line with the increase in the net price index.

Where can I hang out with people from other kitchens?

In the café on the ground floor you can hang out and buy snacks or coffee at student-friendly prices. Once a month, the café hosts our community dinner, where residents can have dinner across the kitchens. In addition, there is also the opportunity to meet new people in our Thursday bar.

Can I sublet my room?

UMEUS allows you to sublet your room if you go on exchange. However, subletting during move-in/out is not permitted.

How do I terminate my lease agreement?

You must send your resignation by e-mail to the community manager:

• UMEUS Amager: amager@umeus.dk
• UMEUS Nordhavn: nordhavn@umeus.dk
• UMEUS Frederiksberg: frederiksberg@umeus.dk
• UMEUS Valby: valby@umeus.dk

The termination period is 3 months from your notice. If you move out earlier, and UMEUS finds a new student to move-in, you will of course not have to cover the rent, that the new student pays.

What about my security deposit?

A move-out inspection will be arranged at least 14 days before you move out. The move-out inspection will record the condition of your room and any issues. When the tenancy agreement expires, the refund of your deposit will be activated. The cost of repairs to any damage will be deducted from your deposit before payment. It may take up to 8 weeks for transfer.